Right at Home North Somerset
Homecare in North Somerset
At Right at Home North Somerset, our aim is to make a positive difference to the lives of those we care for.
My team and I are committed to improving the quality of life for our Clients and enabling them to live safely and happily in their own homes. That's why we recruit and train CareGivers with a genuine passion for helping people in our local community. Our preferred visits are a minimum of one hour, so time can be given to provide quality care that isn't rushed, with an ethos that is driven by positive outcomes rather than simply by need.
We provide quality care in and around Weston-super-Mare, and will be aiming to expand through the whole of North Somerset.
If you or any of your loved ones are looking for high-quality companionship, personal care, assistance with medication, meal preparation, specialist dementia care or any other complex medical conditions, please feel free to get in touch.
Grant Attwood, Managing Director of Right at Home North Somerset
Areas We Cover: Weston-super-Mare, Worle, Locking, Clevedon, Yatton, Congresbury, Backwell, Nailsea, Wrington, Winscombe, Portishead, Long Ashton, Pill, Cleeve & Claverham
Our Ethos
Our Clients receive their care the way they want, at a time when they want to have it delivered. They are involved in all decision-making, including agreement of their personalised care plan. We know that emotional and moral support for our Clients and their family can be just as important as our specialist care knowledge, so it is ingrained in the support we provide and we always keep in close contact with concerned family and friends. We also understand that good day-to-day communication is vital to give families and loved ones peace of mind, which is why all daily records and communication sheets are kept accessible in the Clients’ home and any concerns can be easily addressed through a call to the office.
“Care for family or loved ones is such a personal thing. It is so important to get it right, which is why our thorough CareGiver selection and training process is geared toward personal choice and high-quality care. I started in the homecare business by wondering how I would want my own family members to be looked after in their own home, and with a determination to deliver this level of care to all of our Clients, whilst recognising the phenomenal dedication of our CareGiver team.”
Grant Attwood, Managing Director, Right at Home North Somerset.
Our CareGivers
Our CareGivers want more than a job. They want to make a difference in the lives of those in their care. To ensure only the best CareGivers join us, we have a rigorous selection process in place that includes personal interviews, competency testing, psychometric testing, reference checks and background clearance.
We also ask ourselves a simple question – would I trust the CareGiver to look after my own mother in her home? We only recruit if the answer is a definite ‘YES’.
Once a CareGiver meets our strict criteria, it’s just the beginning. Each goes through a training and orientation process that guides them through our Right at Home values and standards, going above and beyond the national legal requirements. They are given training on issues that help them develop as better overall CareGivers, as well as training on dealing with very specific situations they may come across in their role.
Our Support Staff
Behind the scenes we understand it is crucial that our Clients, their families and our staff receive the very best support and expertise from the Right at Home team.
This is why our Managers and Care Coordinators were chosen for their friendly and approachable ‘can do’ attitude, as well as their professionalism and experience in the field. They know all of their Clients’ circumstances and keep their fingers on the pulse of their changes. They work in partnership with the Client, their loved ones and any other healthcare professionals to provide cohesive, all-round support.
CareGivers also need support, and we make sure they benefit from regular confidential supervision sessions, as well as 24/7 mobile phone access to an experienced member of the care team, so help and advice is always a phone call away.
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